Privacy Policy

We want our relationships to be based on trust, so we want to be as transparent as possible about the data we collect and use.

This privacy notice sets out how we collect and use personal information during and after use of this website.

In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights you have over your data.

Who we are?

We are Frontier Development Ltd, Registered in England No. 6683652/ Wyndles, Bath, BA2 5NL

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Paul Hawkins

info@frontierlamb.com

Wyndles, Bath, BA2 5NL

Personal Data

The General Data Protection Regulation (GDPR) defines personal data as:

“Any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

What personal data do we collect, where do we store it and how long do we keep it?

When you get in touch we may ask you for certain information, referred to as “personal data,” which includes information that pertains to your identity.  We ask for your consent to do this and providing us with your personal data is optional and we only collect data that is relevant to your request.

When you contact us

When you contact us by email or phone we will ask you for your name, email address and telephone number.  

We use this information to respond to your query, including providing you with any requested information about our services. We may also contact you several times after your enquiry in order to follow up on your interest and ensure that we have answered your it to your satisfaction.

Your enquiry is stored and processed as an email which is hosted by Zoho Mail.  The Zoho Mail privacy policy is available here https://www.zoho.com/privacy.

We do not use the information you provide to make any automated decisions that might affect you.

Our website is hosted by Squarespace, and we use Squarespace services to connect forms and tools. The Squarespace privacy policy is available here https://www.squarespace.com/privacy.

What General information do we collect?

There may be instances in which we collect “general information” from you. This may include information recorded by our server logs from your browser such as your Internet Protocol (IP) address which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network like the internet, and the specific website page you requested.

General information, including cookies may be collected from you whenever you access or use the website.

Cookies

Cookies are small data files which are sent from the website and stored on your computer by your website browser. The cookies used on this website are either to:

Enable you to navigate the website and find the information you are looking for, or

To give us general information about website activity, e.g. how many people visit the website, which pages they look at, what devices they use (PC's mobile phones etc). The information stored does not include any personal data.

Your rights in relation to your personal data

Subject to certain limitations, you have the right to:

  • Request access to your personal data.

  • Request correction or erasure of your personal data.

  • Request the restriction of processing of your personal data.        

  • Object to the processing of your personal data.

  • Request transfer of your personal data to yourself or to a third party.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

If you would like to exercise any of the rights above, please contact the data privacy manager using the details set out at the beginning of this notice.

Complaints

You have the right to make a complaint about our use of your information by either contacting the data privacy manager using the details set out at the beginning of this notice or the UK Data Protection Supervisory Authority whose contact details are:

UK Supervisory Authority (ICO)

Customer Contact
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
SK9 5AF

casework@ico.org.uk

https://ico.org.uk/global/contact-us/

Updates to this privacy policy

We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolves. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.